LFG TAX HELP, LLC

Privacy Policy

LFG Tax Help, LLC is committed to respecting the privacy rights of its website’s customers, visitors, and other users. We created this Website Privacy Policy to demonstrate our commitment to fair information practices and privacy protection. Our information practices for this website are described below.

Scope

This Privacy Policy applies to the website at www.lfgtaxhelp.com (the “Site”). It does not apply to any separate sites of our affiliated companies, subsites, or third-party sites that might be linked to or accessible from the Site.

This Website Policy explains how we may collect, use, disclose, and protect your personal information; with whom we share your personal information; the privacy options available to you regarding our use of your personal information; and how to contact us regarding our privacy practices for the Site.

Special Notice for International Users

If you are visiting this Site from outside of the United States, please be aware that we are based in the United States, and the information we obtain through the Site will be transferred to, processed, and stored in our servers in the United States. The data protection laws and regulations applicable to your personal information transmitted to the United States may differ from those in your country of residence.

Information We Collect

Information We Collect Directly

When you visit the Site, your browser automatically provides, and we may automatically collect, certain personal information about when you access or use the Site (“Usage Information”). Usage Information includes:

  • Preferences and settings: time zone, language, and character size
  • Identifiers: computer IP address; unique mobile device identifier
  • Technical information: type of device, operating system or platform (Mac, Windows), browser information (type, version)
  • Connection: Internet provider or mobile carrier name, connection speed, and connection type; Internet service provider (ISP)
  • URL of the last Web page visited before visiting our Site; exit page
  • Information about your use of the Site: data stamp, pages viewed, time spent on a page, click through, clickstream data, queries made, search results selected, history, comments made
  • Location: general geographic location

The methods that may be used on the Site to collect Usage Information include:

  • Log Information: Log information is data about your use of the Site, such as IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamps, and related data, and may be stored in log files
  • Information Collected by Cookies and Other Tracking Technologies:  Cookies, web beacons (also known as “tracking pixels”), embedded scripts, location-identifying technologies, device recognition technologies, and other tracking technologies (“Tracking Technologies”) may be used to collect information about your interactions with the Site. Brief descriptions of standard Tracking Technologies are provided below:
    • Cookies.  A cookie is a small text file that is stored on a user’s device. Session cookies make it easier for you to navigate the Site and expire when you close your browser. Tracking cookies remain longer and help understand how you use the Site and enhance your user experience. Cookies may remain on your hard drive for an extended period of time. If you use your browser’s method of blocking or removing cookies, some but not all types of cookies may be deleted and/or blocked, and as a result, some features and functionalities of the Site may not work.  A Flash cookie (or locally shared object) is a data file that may be placed on a device via the Adobe Flash plug-in that may be built-in to or downloaded by you to your device.  HTML5 cookies can be programmed through HTML5 local storage. Flash cookies and HTML5 cookies are locally stored on your device other than in the browser, and browser settings won’t control them.  To identify specific types of local shared objects on your device and adjust your settings, please.  The Site may associate some or all of these cookies with your device(s).
    • Web Beacons. Web beacons are small graphic images, also known as “Internet tags” or “clear gifs,” embedded in web pages. Web beacons may be used to count the number of visitors to the Site and to count content views. Some technologies will notify you of the presence of Web beacons, but browsers typically do not inform you.
    • Embedded Scripts.  An embedded script is programming code designed to collect information about your interactions with the Site. It is temporarily downloaded onto your computer from our web server or a third party with which we work and is active only while you are connected to the Site and deleted or deactivated thereafter.
    • Location-identifying technologies.  GPS (global positioning systems) software, geo-filtering, and other location-aware technologies locate (sometimes precisely) you or make assumptions about your location for purposes such as verifying your location and delivering or restricting content based on your location. If you have enabled GPS or use other location-based features on the Site, your device location may be tracked.
    • Fingerprinting.  Collection and analysis of information from your device, such as, without limitation, your operating system, plug-ins, system fonts, and other data, for purposes of identification and/or tracking.
    • Device Recognition Technologies.  Technologies, including the application of statistical probability of data sets, as well as linking a common unique identifier to different device use (e.g., Facebook ID), which attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices is the same user or household).
    • In-App Tracking Methods.  A variety of Tracking Technologies may be included in mobile applications, and these are not browser-based like cookies and cannot be controlled by browser settings. Some use device identifiers or other identifiers, such as “Ad IDs,” to associate app user activity to a particular app and to track user activity across apps and/or devices.

Some information about your use of the Site and certain third-party services may be collected using Tracking Technologies across time and services and operated by third parties and us for purposes such as associating different devices you use and delivering relevant ads and/or other content to you on the Site and certain other websites or online services.

Information You Provide to Us

In some circumstances, you may elect to provide us with certain personal information through the Site.

This is the case if you subscribe to a newsletter, register for an event, contact us through email, login to a portal, or request a proposal. The personal information you may submit through the Site includes your name, email address, phone number, company affiliation, state, education, employment background, or other contact or personal information you choose to disclose.

Certain features on the Site may require you to submit personal information for those features to function as designed. This is the case, for example, when setting passwords through the Site. You may choose not to provide personal information in those cases, but this may prevent you from being able to use those features.

Information We Collect From Other Sources

We may also obtain information about you through external sources, such as public databases, service providers, joint marketing partners, social media platforms, people with whom you are connected through social media platforms and third parties. We will treat such information in accordance with this Website’s Privacy Policy. We are not responsible or liable for the accuracy of the information provided by third parties or for third-party policies or practices.

Use and Disclosure of Personal Information

Except as otherwise stated in this Website Privacy Policy, we do not sell, trade, rent, or otherwise share for marketing purposes the personal information that we collect through the Site with third parties.

In general, we use or may use your information for the following purposes:

  • Provide services,
  • Respond to your questions and other requests for information made through the Site.
  • Send invitations to our conferences, webinars, and other events that may be of interest to you.
  • Send our newsletter or other communications that you have requested or may be of interest to you per your preferences.
  • Process your registration and manage your account through an online portal
  • Allow you to send content to a friend through the Site
  • Tailor Site features to you and improves your site experience, such as personalizing content to your preferences or interests or expedite the processing and completion of a transaction
  • Facilitate your use of the Site
  • Serve you advertisements
  • Perform data analysis and audit
  • Enhance, improve, or modify the Site, identify usage trends, determine the effectiveness of our promotional campaigns, diagnose technical problems, and operate and expand our business activities.
  • Prevent and address fraud, breaches of policies or terms, and threats of harm.
  • Perform other functions as otherwise described at the time of collection.

Sharing and Disclosure of Information

We may share your personal information with the following entities or in the following circumstances:

  • Service providers and business partners – We may share your personal information with our service providers, suppliers, subcontractors, and similar third parties who provide services to us or act on our behalf so that they can assist us with the provision, upkeep, and maintenance of the Site and other related activities, such as the organization of conferences and webinars, or email delivery or auditing. Third-party service providers are not meant to use personal information except as necessary to provide the relevant service to us.
  • Analytics – We use automated tools and applications, such as Google Analytics, to evaluate the use of the Site. These third-party services use cookies and other tracking technologies to perform their services.
  • Affiliates/Our companies– We may share your personal information with entities that are under common ownership or control of our parent company (“affiliates”) for the purposes described in this Website Privacy Policy under “Use and Disclosure of Personal Information. ”Such applicable affiliates generally include subsidiary companies of Louis Financial Group, LLC and providing insurance brokerage and consulting services, which may be referenced throughout the Site. Subject to local requirements, this information may be used to provide legal and related services offered by our affiliates and for the purposes described in this Website Privacy Policy.
  • Sale, merger, and corporate reorganization – We may transfer your personal information to a third party in the event of a reorganization, sale, merger, joint venture, assignment, transfer, or other disposition of all or any portion of our business, asset or stocks, including in the event of corporate restructuring of us or our affiliates.

There may be times when we share your personal information if we believe such disclosure is necessary, especially in the following cases:

  • Compliance with applicable laws – When we believe it is necessary or appropriate under applicable laws, including laws outside your country of residence, or to comply with legal process.
  • Fraud prevention and protection of legal rights – When we believe it is necessary to enforce our terms and conditions; to investigate, prevent or respond to suspected illegal or fraudulent activity; to protect the safety, rights, or property of us or of our parent NFP, and those of our affiliates, users or others; or to exercise or protect legal rights or defend against legal claims; to allow us to pursue available remedies or limit the damages that we may sustain.
  • Government authorities – If law enforcement authorities, courts or regulators, or other public or government authorities with appropriate jurisdiction – including public or government authorities outside your country of residence – request that we provide user information. Such a request is made using the method required by law in the applicable jurisdiction, such as a search warrant, subpoena, or court order, and we believe that such a request is facially valid; we will provide any information we have about a user that responds to such request.

We reserve the right to disclose any information about you that we obtain through the Site. You acknowledge that such transfers may occur and are permitted by and subject to this Website Privacy Policy.

Analytics Statistical Information

We aggregate information regarding what portions of the Site users are visiting to develop statistics about the use of the site. This information helps us create a better experience for users of our Site. For example, we may upgrade those parts of the Site that are heavily visited or optimize the website to work more efficiently with certain operating systems.

We may provide such aggregated, anonymized, or statistical information to third parties, such as our advisers or consultants, for research, analytical, or strategic purposes. This information is not intended to allow the identification of any specific user of our Site.

We may use analytics services, cookies, and other Tracking Technologies to help us analyze Site users and their use. The information generated by these services (e.g., your IP address and additional Usage Information) may be transmitted to and stored by service providers, and these service providers may use this information for purposes such as evaluating your use of the Site, compiling statistical reports on the Site’s activity and providing other services relating to Site activity and another internet usage.

Minors

The Site is not intended for, nor targeted to, children under 13, and we do not knowingly collect any personal information from children under 13. If we become aware that an individual submitting information is under 13, we will delete the information in accordance with applicable law.

Social Features and Advertising

You may find additional information on the products and services we distribute through third-party services, such as our social media websites (“Social Features”), including but not limited to Facebook, LinkedIn, Instagram, and Twitter—certain functionalities on the Site permit interactions that you initiate between the Site and the Social Features. Social Features enable you to send content between the Site and a third-party service. These websites have their own privacy policies and data handling practices, which differ from ours.

Please take the time to review these policies before disclosing or posting information on or through these Social Features or any button that links to these Social Features. Please remember that any information you share on Social Features, including on social media websites, interactive forums, message boards, or chat rooms, may be publicly displayed by the third-party service you use. Also, the third-party service providers may have access to certain information about you and your use of the Site and the third-party service. You should exercise caution when deciding to disclose or share your personal information.

We may engage and work with service providers and other third parties to serve advertisements on third-party services. These ads may be tailored to your interest based on your use of the Site and elsewhere on the Internet, sometimes referred to as “interest-based advertising,” which may include sending you an ad on a third-party service after you have left the Site (i.e., “retargeting”).

Information You Disclose Publicly or To Others

This Site may permit you to post or submit User-Generated Content (“UGC”), including, without limitation, written content, files, user profiles, or other content, including personal information. If you submit UGC to any public area on the Site, your UGC will be considered “public” and accessible by anyone. Notwithstanding anything to the contrary, unless otherwise explicitly agreed by us, personal information included in the UGC is not subject to usage and sharing limitations, or other obligations, under this Website Privacy Policy or otherwise and may be used and shared with third parties to the fullest extent permitted by applicable law. We encourage you to exercise caution when deciding what you disclose in public areas.

The Site may offer you the option to send communication to a contact. If you have been permitted to send communication, we rely on you to only send communication to people that have allowed you to do so. Your contact information and message may be included.

Links to Third-Party Websites

The Site may contain links to other websites or services. Third-party sites may use their own Tracking Technologies to independently collect information about you or solicit personal information from you. We accept no responsibility or liability for privacy or other issues related to the collection or use of your information by other websites, services, or third parties.

Please be aware when you leave our Site and read the privacy statements of each website on which you land after you click on a link or social networking button on our Site.

Links to third-party websites or services are provided for your convenience and information. Including a link to a third-party website or service does not imply endorsement of the third party’s data handling practices and does not imply that this Website Privacy Policy covers their practices.

Security

We take reasonable technical, organizational, and administrative measures to protect personal information collected through this Site against unauthorized or unlawful processing and accidental loss, destruction, or damage. However, because transmission via the Internet and online digital storage is not entirely secure, we cannot guarantee the security of any information we may have collected from or about you through the Site.

When the circumstances require, we use encryption technology (data scrambling) and authentication tools to protect the information you may provide through the Site. In addition, our employees are instructed that such information is to be used only in accordance with this Website Privacy Policy, other information security policies and procedures we may adopt from time to time, and the laws applicable to each specific business.

We will not collect any information, such as your Social Security number or a bank or credit card account number, through the Site. Third parties are used to process any bank card or credit card transactions. If you need to send us confidential information and are concerned about the security of the Site, then consider sending it via another secure connection or method.

If you believe that your interaction with the Site is no longer secure, please immediately notify us of the problem in accordance with the “How to Contact Us” section below.

Users' Rights

Choice Regarding Emails or Marketing

Suppose you want to avoid receiving emails or marketing-related materials from us. In that case, you may opt out of receiving these materials by following the unsubscribe instructions in such messages or contacting us as indicated in the “How to Contact Us” section below. We will comply with your request as soon as practicable. Please note that even if you opt out of receiving email alerts from us, we may continue to send you other email communications.

Access

Each user has the right to review, change or suppress personal information that we have collected from that user. You may exercise this right by contacting us as indicated in the “How to Contact Us” section. We may need to verify your identity before implementing your request for your protection. We will try to implement your request as soon as practicable.

However, please note that we reserve the right to refuse to act on a request that is manifestly unfounded or excessive (e.g., because it is repetitive) and/or to charge a fee that takes into account the administrative costs for providing the information or the communication or taking action requested. If you have a question, comment, or request, please contact us as explained in the “How to Contact Us” section below.

Opt-Out of Tracking Technologies

Regular cookies generally may be disabled or removed using tools available as part of most commercial browsers and, in some instances, blocked in the future by selecting certain settings.  Browsers offer different functionalities and options, so you may need to set them up separately. Most browsers contain information on how to control or delete cookies. These settings will typically be found in a browser’s “Options” or “Preferences” menu. You may wish to refer to http://www.allaboutcookies.org/manage-cookies/. Also, tools from commercial browsers may not be effective with regard to Flash cookies (also known as locally shared objects), HTML5 cookies, or other Tracking Technologies. Please be aware that some parts of the Site may not work if you disable or remove these technologies. When you revisit the Site, your ability to limit browser-based Tracking Technologies is subject to your browser settings and limitations.

Your browser settings may allow you to transmit a “Do Not Track” signal when you visit various websites. The “Do Not Track” feature of these browsers sends a signal that informs operators of services online that the user does not want certain information about their online activities to be collected over time and across websites or online services. The Internet industry has not yet agreed on a definition of what “Do Not Track” means, how compliance with “Do Not Track” would be measured or evaluated, or a common approach to responding to a “Do Not Track” signal. Consequently, due to the lack of guidance, like many websites, we have not yet developed features that would recognize or respond to browser-initiated “Do Not Track” signals.

Opt-Out of Analytics and Interest-Based Advertising

You may exercise choices regarding using cookies from Google Analytics by visiting https://tools.google.com/dlpage/gaoptout or downloading the Google Analytics Opt-out Browser Add-on. You may exercise choices regarding using cookies from Adobe Analytics by visiting http://www.adobe.com/privacy/opt-out.html.

Changes

We may modify or supplement this Website Privacy Policy occasionally because we may change our offering and/or data handling practices or because new laws have been enacted. Suppose we make any material changes to this Website’sacy Policy. In that case, we will post the updated Website Privacy Policy here, also effective, and notify users as applicable law requires. You should review this page regularly for changes in this Website’s Privacy Policy.

How to Contact Us

To write to us regarding this Website Privacy Policy and our personal information handling practices, please contact the Privacy Office as follows:

Email: privacy@lfgtaxhelp.com

Address: 

LFG Tax Help, LLC 

 c/o Privacy Office

PO BOX 246122, 

Pembroke Pines, FL 33023

Toll-Free: (888)534-8290

We will do our best to respond to your request within 30 days, and, in any event, we will respond within the timescales required by applicable data protection law.

Regarding email communications: note that email communications are only sometimes secure. Thus, please do include any confidential or sensitive information in any emails.

Regarding postal communications, please be aware that it may take us longer to route and process your request if it is made on paper than with an electronic message.

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